Staffing Science | Software for aligning hospital service delivery to demand.

Aligning your service delivery to patient demand
maximises patient access and minimises the need for additional activity.
Service alignment is the match between the delivered hours of service activity and the required hours needed to meet patient demand. A misaligned service has pockets of over and undercapacity. Overcapacity is a waste and undercapacity either needs to be filled with expensive additional activity or results in growing waiting lists.
Growing waiting lists
If the delivered hours of activity are not sufficient to meet patient demand waiting lists grow or additional unplanned activity is required to fill the gap.
Unplanned additional activity
Unplanned additional activity is extremely expensive. WLIs and outsourced activity costs significantly more than contractual activity i.e. an hour of PA activity costs £94 per hour.
By better aligning your service delivery to its patient demand you will benefit from:

1. Improved patient access and departmental income
By improving your department's service alignment, you ensure your hours of service delivery are of the right type, in the right amount and at the right time. This means more patients are treated, increased income and waiting lists reduced to a minimum.
2. Reduced use of expensive additional activity
Improving service alignment reduces areas of undercapacity which are often filled using unplanned additional activity such as WLIs or outsourcing. They are significantly more expensive than contractual activity. By minimising areas of undercapacity you minimise the use of short term expensive additional activity.
3. A boost in the ROI of your job planning investment
E-job planning is a significant investment for a Trust but does little to improve the delivery of a service. This is because the job planning process is disconnected from capacity planning and activity monitoring. By connecting your job planning to service planning and service delivery monitoring, using the common language of PAs, you boost the value that your job planning delivers.

Aligning your service delivery to patient demand maximises patient access and minimises the need for additional activity.

Growing waiting lists

If the delivered hours of activity are not sufficient to meet patient demand waiting lists grow or additional unplanned activity is required to fill the gap.

Unplanned additional activity

Unplanned additional activity is extremely expensive. WLIs and outsourced activity costs significantly more than contractual activity i.e. an hour of PA activity costs £94 per hour.

By better aligning your service delivery to its patient demand you will benefit from:

1. Improved patient access and departmental income

2. Reduced use of expensive additional activity

3. A boost in the ROI of your job planning investment

Aligning your service delivery to patient demand
maximises patient access and minimises the need for additional activity.